Frequently Asked Questions

Everything you need to know about your Kavala Collective experience.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the domestic region, while international orders may take 7-14 business days depending on customs processing.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn items with original tags attached. Exchanges can be initiated through our online portal for a different size or store credit.

How do I care for my Kavala Collective garments?

To maintain the quality of our premium fabrics, we recommend machine washing on a cold, gentle cycle and laying flat to dry. Avoid using bleach or ironing directly on prints.

Do you ship internationally?

Yes, we ship to most countries worldwide. Shipping costs and delivery estimates are calculated at checkout based on your specific location.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Afterpay and Klarna.

How can I track my package?

Once your order has been dispatched, you will receive an email confirmation containing a unique tracking number and a link to monitor your delivery progress.